How can I open Legacy Documents created in QuarkXPress version 7 or below in QuarkXPress 2016?

App Studio offers a variety of support plans to meet your needs. A Bronze Support Plan is included by default with all App Studio plans and provides access to the Knowledge Base, documentation and forums for instant answers 24x7.

Note that personalized support through tickets and Live Chat is only available with Silver and Gold Support Plans – purchasable separately.

If you purchased a Silver or Gold App Studio Support Plan, your Support Center Account will be setup for you by our team within 48 business hours of your plan purchase. An email will be sent to you containing a password reset link, which you need to click on. Please remember to check your Spam folder in the event you do not receive your email.

IMPORTANT: Your Support Center Account is separate to any existing App Studio accounts you may have created in the App Studio Portal. Those login credentials will not work with the Support Center, you will have to be signed up for Support plan to login.

App Studio is the leading cloud-based HTML5 solution that turns print into interactive award-winning tablet and smartphone experiences.

View our Support Plans

Our support team is here to answer all your questions about Quark products including QuarkXPress and Quark Enterprise Solutions. Check out our online knowledge base, documentation site and forums for instant answers 24x7.

If you have a current maintenance plan or are within your free support period you can also contact us directly through our online chat as well as My Support where you can submit tickets and fully manage and track your support history.

If you are a Quark customer and have a current maintenance or support contract we already have your support account setup for you. Please check out our knowledge base article for details on how to get started.

Any new purchase of QuarkXPress includes 60 days of free support and access to the support portal. To get your 60 days of free support you must first register, click here to register your copy of QuarkXPress. Note that it can take 2-3 hours for your support account to activate after registering QuarkXPress. Once active, you will be notified via email.

View our Support and Maintenance Plans

Welcome to Quark's IT Help Desk your single point of contact for assistance with IT related queries. You can create a help desk ticket which will be routed to the appropriate IT Help Desk engineer to research and correct your issue.

Quark's IT Help Desk is committed to providing the support you need to make the most of your every day work experience.

To log a Help Desk ticket, please use the sign in option at the top of the page.

Thank You,

Quark IT Support

How can I open Legacy Documents created in QuarkXPress version 7 or below in QuarkXPress 2016?

Applies to: QuarkXPress 10.X, QuarkXPress 2015, QuarkXPress 2016

Supported platforms:
  • Windows - Windows 10, Windows 8.1, Windows 8 and Windows 7 (Note: Windows 8, 8.1, 10 users must install .NET Framework 3.5 to run this application.)
  • Mac - El Capitan (10.11.x), Yosemite (10.10.x), Mavericks (10.9.x) and Mountain Lion (10.8.x)

Supported UI Languages: English, German and French

Background: “QuarkXPress 9 is the last version that will open legacy documents from QuarkXPress 3,4,5 & 6.”
The files created in versions older than QuarkXPress 7 will not open in QuarkXPress 10,QuarkXPress2015 and QuarkXPress 2016 unless they are converted as version 9 files using the QuarkXPress Document Converter Utility.

QuarkXPress Document Converter is a standalone application which converts legacy documents (QuarkXPress 3, 4, 5 and 6) to the new format (QuarkXPress 9.1) enabling users to open these documents in QuarkXPress 10 or later without having to have QuarkXPress 9 installed.
  • Convert Single or multiple legacy QuarkXPress documents (QuarkXPress 3, 4, 5 and 6).
  • Convert legacy documents from a selected folder with option to include sub-folders.
Note : This tool cannot read QuarkXPress 10.x files nor claim to repair any corrupt document.

Download Quark Document Convertor :
Converting a document :
  • Once you have installed Document convertor, Launch the application
  • It has two options Convert File(s) and Convert Files from Folder
  • Convert File(s) - This option is used to convert any particular QuarkXPress document or set of documents.Select the document or set of documents in Open window and click on Open button. The re-saved copy of project would be saved at the same location and the name of updated project is same as original document having _9.x added at the end of original document name
  • Convert Files from Folder - If it is required to convert all the QuarkXPress documents in a folder (Check the option Include Sub-folders)

Rating:Rating of 0 Stars1 Votes
Was this answer helpful?YesNo
Topic Information
  • Topic #: 30026-4051
  • Date Created: 06/22/2016
  • Last Modified Since: 08/22/2016
  • Viewed: 1393
Welcome Guest