Acrobat Distiller DC fails to convert QuarkXPress 2015 created Postscript file into Distiller

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Acrobat Distiller DC fails to convert QuarkXPress 2015 created Postscript file into Distiller

Summary
User creates Postscript file from QuarkXPress 2015 with an option "Export Transparency Natively" and then try to convert the same as PDF using Acrobat Distiller DC. As a result below errors get prompted by Distiller
%%[Error: The PostScript contains Transparency pdfmark, job aborted.]%% %%[ /AllowTransparency is false in job option settings.]%% %%[ Error: undefined; OffendingCommand: pdfmark; ErrorInfo: SetTransparency pdfmark ]%% Stack: /SetTransparency true /TK /Normal /BM 1 /CA 1 /ca -dict- %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %%

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Solution:

  1. Launch Acrobat Distiller.
  2. Select the Distiller Preset which the customer wants to distill. (E.g. Standard)
    [Note: Kindly educate the customer not to do the changes in PDF/X Presets]
  3. Go to settings menu and select ‘Edit Adobe PDF Settings’ and click on save as and save it with the new name. (E.g. Standard_Quark_Native)
  4. Now go to Finder and this file is located in Mac HD> Library> Application Support> Adobe> Adobe PDF> Settings> and select above saved pre-set and open it in ‘Text Edit’ application.
  5. Check for the option //Allow Transparency it is set to false by default, change the false to true by typing and save.
  6. Now go to Distiller and Quit and relaunch and select above saved pre-set and distill the PS file.

 
Note: There is a possibility some users might be saving the pre-set at the user library, then access it from User> Library> Application Support> Adobe PDF> Settings folder and modify the presets. (step #4)

 

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Topic Information
  • Topic #: 30026-3796
  • Date Created: 11/05/2015
  • Last Modified Since: 08/26/2016
  • Viewed: 377
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