Setup Failed error while installing QuarkXPress 2015

Our Technical Support Portal has changed as we have moved to a new platform. Please visit to access your support tickets or to log a new ticket with us. All our existing customers should look for an email from for activation of their New Support Account. If you face any difficulty in accessing the new portal, please write to us at

"Setup Failed" error while installing QuarkXPress 2015

Summary: The error occurs when the application is configured directly from the zipped folder without extracting to the Applications folder.


Perform the steps as provided in the screenshots below to fix the issue:

Step 1:

Step 2:

Step 3:

Step 4:

Launch the QuarkXPress file to configure the license and complete the installation process.

Once you have completed the installation, it will further ask you to activate the license and use the program without any issues.
Rating:Rating of 1 Stars13 Votes
Was this answer helpful?YesNo
Topic Information
  • Topic #: 30026-3743
  • Date Created: 05/12/2015
  • Last Modified Since: 08/26/2016
  • Viewed: 1271