App Studio offers a variety of support plans to meet your needs. A Bronze Support Plan is included by default with all App Studio plans and provides access to the Knowledge Base, documentation and forums for instant answers 24x7.
Note that personalized support through tickets and Live Chat is only available with Silver and Gold Support Plans – purchasable separately.
If you purchased a Silver or Gold App Studio Support Plan, your Support Center Account will be setup for you by our team within 48 business hours of your plan purchase. An email will be sent to you containing a password reset link, which you need to click on. Please remember to check your Spam folder in the event you do not receive your email.
IMPORTANT: Your Support Center Account is separate to any existing App Studio accounts you may have created in the App Studio Portal. Those login credentials will not work with the Support Center, you will have to be signed up for Support plan to login.
App Studio is the leading cloud-based HTML5 solution that turns print into interactive award-winning tablet and smartphone experiences.
Our support team is here to answer all your questions about Quark products including QuarkXPress and Quark Enterprise Solutions. Check out our online knowledge base, documentation site and forums for instant answers 24x7.
If you have a current maintenance plan or are within your free support period you can also contact us directly through our online chat as well as My Support where you can submit tickets and fully manage and track your support history.
If you are a Quark customer and have a current maintenance or support contract we already have your support account setup for you. Please check out our knowledge base article for details on how to get started.
Any new purchase of QuarkXPress includes 60 days of free support and access to the support portal. To get your 60 days of free support you must first register, click here to register your copy of QuarkXPress. Note that it can take 2-3 hours for your support account to activate after registering QuarkXPress. Once active, you will be notified via email.
Welcome to Quark's IT Help Desk your single point of contact for assistance with IT related queries. You can create a help desk ticket which will be routed to the appropriate IT Help Desk engineer to research and correct your issue.
Quark's IT Help Desk is committed to providing the support you need to make the most of your every day work experience.
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Quark IT Support
QuarkXPress 2015 introduces following text variables that work in all layout types – Print, eBooks and App Studio.
Content Variable types:
Predefined Variables – These text variables are predefined and available in every project opened/saved in QuarkXPress 2015, and you can insert these in text flow without defining the content source. Following screen grab shows default text variables you can use straightaway from Content Variable palette which can be invoked from Windows menu:
Further to above pre-defined variables, you can create following additional text type variables. You need to choose New variable from the Content Variable palette and select these variable types from a popup provided.
Custom Variables, with this option you can combine a text string with other pre-defined variables to make a combination.
Running Header, this variable type allows you to choose source data within the document by referring to a paragraph or character style sheet. This variable type can be applied in the master page so that the running headers are automatically updated. For example, a left side page can have book title and on right side page can have Chapter/Section title.
Page Reference, this variable is used to create a reference to an existing layout object using Anchors (existing feature) and allows you to refer the object elsewhere in the document with the page number where the referred object is present. You have a check box to generate hyperlink automatically for such page references.
The hyperlinks are exported in PDF output too. Also, the referred page number will auto update if the object with Anchor is moved or flowed to different page due to layout or content changes.
Static Text, with this you can create a simple static text variable that can be inserted throughout the document. For example, you want to refer a company name across the document consistently and want to make any changes to it in one go, this variable can be useful.