Error: “Unable to import Preview [330]”

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Error: “Unable to import Preview [330]”

Summary: The message appears while printing from QuarkXPress. . It generally occurs if you have imported/used low quality JPEG or PNG images in your project or the image saved location is not accessible.


Step1: Verify the Picture status at Utilities>Usage>Pictures.

 If the picture status is missing or modified, update them so the status should be OK.

Step 2: Change the image format.

Change the picture format from JPEG/PNG to TIFF and then update the same in your project by navigating to


Step 3: If you are printing to a non-postscript printer, follow the steps mentioned in article below.

"Unable to import Preview prompts when QuarkXPress prints to a Non-PS Printer

For more information, visit the link below:





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Topic Information
  • Topic #: 30026-3406
  • Date Created: 07/14/2014
  • Last Modified Since: 06/21/2017
  • Viewed: 1127