Error: This document cannot be opened by this version of QuarkXPress [16] in QuarkXPress 10.

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Error: "This document cannot be opened by this version of QuarkXPress [16]" in QuarkXPress 10.

Background:  This message appears when you try to open a document which is originally created in QuarkXPress 6 or below as QuarkXPress 10 can open documents created in Version 7 or above.

Steps to be performed:

  1. Launch QuarkXPress 9 and open the document created in an older version (6 or below).
    If you do not have QuarkXPress 9, download and Install QuarkXPress 9 Trial version from the link below:
    Mac: http://www.quark.com/support/downloads/Details.aspx?fid=188
    Win: http://www.quark.com/support/downloads/Details.aspx?fid=187
  2. Save the old document in QuarkXPress 9 to make it native to version 9. (Use File>>Save As to keep the original document as a backup)
  3. Now, open the document saved in QuarkXPress 9 in QuarkXPress 10 and save it as QuarkXPress 10 document.

Reason 2: If the error still appears, the header of the document could be corrupted. Please contact support via Quark Customer Portal: http://quark.parature.com

 

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Topic Information
  • Topic #: 30026-3303
  • Date Created: 01/06/2014
  • Last Modified Since: 09/05/2016
  • Viewed: 11158