Our Technical Support Portal has changed as we have moved to a new platform. Please visit support.quark.com to access your support tickets or to log a new ticket with us. All our existing customers should look for an email from email@example.com for activation of their New Support Account. If you face any difficulty in accessing the new portal, please write to us at firstname.lastname@example.org
If you are on Windows 7, please check to ensure you have the Windows 7 Service Pack 1 installed.
If the Windows 7 Service Pack 1 is already installed and you still get this error message, then please verify the compatibility setting for your QuarkXPress 10 application.
Follow these steps to verify the QuarkXPress Compatibility settings:
QuarkXPress 10.0.1 should launch successfully now.