Is QuarkXPress 9 compatible with Mac OS X Mavericks?

App Studio offers a variety of support plans to meet your needs. A Bronze Support Plan is included by default with all App Studio plans and provides access to the Knowledge Base, documentation and forums for instant answers 24x7.

Note that personalized support through tickets and Live Chat is only available with Silver and Gold Support Plans – purchasable separately.

If you purchased a Silver or Gold App Studio Support Plan, your Support Center Account will be setup for you by our team within 48 business hours of your plan purchase. An email will be sent to you containing a password reset link, which you need to click on. Please remember to check your Spam folder in the event you do not receive your email.

IMPORTANT: Your Support Center Account is separate to any existing App Studio accounts you may have created in the App Studio Portal. Those login credentials will not work with the Support Center, you will have to be signed up for Support plan to login.

App Studio is the leading cloud-based HTML5 solution that turns print into interactive award-winning tablet and smartphone experiences.

View our Support Plans

Our support team is here to answer all your questions about Quark products including QuarkXPress and Quark Enterprise Solutions. Check out our online knowledge base, documentation site and forums for instant answers 24x7.

If you have a current maintenance plan or are within your free support period you can also contact us directly through our online chat as well as My Support where you can submit tickets and fully manage and track your support history.

If you are a Quark customer and have a current maintenance or support contract we already have your support account setup for you. Please check out our knowledge base article for details on how to get started.

Any new purchase of QuarkXPress includes 60 days of free support and access to the support portal. To get your 60 days of free support you must first register, click here to register your copy of QuarkXPress. Note that it can take 2-3 hours for your support account to activate after registering QuarkXPress. Once active, you will be notified via email.



View our Support and Maintenance Plans

Welcome to Quark's IT Help Desk your single point of contact for assistance with IT related queries. You can create a help desk ticket which will be routed to the appropriate IT Help Desk engineer to research and correct your issue.

Quark's IT Help Desk is committed to providing the support you need to make the most of your every day work experience.

To log a Help Desk ticket, please use the sign in option at the top of the page.

Thank You,

Quark IT Support

Is QuarkXPress 9 compatible with Mac OS X Mavericks?

The current release of QuarkXPress 9 (version 9.5.3.1) is officially supported and certified to run on 4 different Mac OS X versions – Leopard, Snow Leopard, Lion and Mountain Lion. Quark is currently investigating the technical feasibility of supporting QuarkXPress 9 running on Mavericks and we will update customers once we have more details.

It’s important to understand that one of the key reasons our engineering team has invested 2 years in updating more than half a million lines of code in QuarkXPress to use modern Mac OS APIs and recreating 500+ dialogues and palettes was in order to make QuarkXPress 10 a first class Mac OS citizen. QuarkXPress 10.0.1 will support Mavericks and is expected to be available in the next 1-2 weeks.

We would certainly like to be able to offer Mavericks support to QuarkXPress 9 users as we realize that for many reasons, upgrading to the latest version of a software application is not always possible. This will ultimately come down to the technical viability of doing so in a sensible time frame.

It goes without saying that we always recommend that customers thoroughly test a new operating system release with all of their major software applications before updating production computers as well as check with the software developer to confirm operating system support. Often applications just work but that’s not always the case.

Rating:Rating of 1 Stars99 Votes
Was this answer helpful?YesNo
Topic Information
  • Topic #: 30026-3253
  • Date Created: 10/25/2013
  • Last Modified Since: 06/21/2017
  • Viewed: 6898
Welcome Guest