Our Technical Support Portal has changed as we have moved to a new platform. Please visit support.quark.com to access your support tickets or to log a new ticket with us. All our existing customers should look for an email from firstname.lastname@example.org for activation of their New Support Account. If you face any difficulty in accessing the new portal, please write to us at email@example.com
In QuarkXPress 10, the picture effects have been removed. In order to apply picture effects in your document, please down save your document to QuarkXPress 9 and apply picture effects. And then you can pen your document again in QuarkXPress 10, if you need to work further on the document.