Our Technical Support Portal has changed as we have moved to a new platform. Please visit support.quark.com to access your support tickets or to log a new ticket with us. All our existing customers should look for an email from firstname.lastname@example.org for activation of their New Support Account. If you face any difficulty in accessing the new portal, please write to us at email@example.com
In previous version, Place holder pallet works while importing a XML file in QuarkXPress. QuarkXPress 10 does not have the functionality to import the XML file. This functionality has been removed from QuarkXPress 10, and this is the reason you do not see the place holder pallet in QuarkXPress 10.
If you want to import the XML file, you have to work with QuarkXPress 9. QuarkXPress 9.x has the functionality to import the XML file.