App Studio offers a variety of support plans to meet your needs. A Bronze Support Plan is included by default with all App Studio plans and provides access to the Knowledge Base, documentation and forums for instant answers 24x7.
Note that personalized support through tickets and Live Chat is only available with Silver and Gold Support Plans – purchasable separately.
If you purchased a Silver or Gold App Studio Support Plan, your Support Center Account will be setup for you by our team within 48 business hours of your plan purchase. An email will be sent to you containing a password reset link, which you need to click on. Please remember to check your Spam folder in the event you do not receive your email.
IMPORTANT: Your Support Center Account is separate to any existing App Studio accounts you may have created in the App Studio Portal. Those login credentials will not work with the Support Center, you will have to be signed up for Support plan to login.
App Studio is the leading cloud-based HTML5 solution that turns print into interactive award-winning tablet and smartphone experiences.
Our support team is here to answer all your questions about Quark products including QuarkXPress and Quark Enterprise Solutions. Check out our online knowledge base, documentation site and forums for instant answers 24x7.
If you have a current maintenance plan or are within your free support period you can also contact us directly through our online chat as well as My Support where you can submit tickets and fully manage and track your support history.
If you are a Quark customer and have a current maintenance or support contract we already have your support account setup for you. Please check out our knowledge base article for details on how to get started.
Any new purchase of QuarkXPress includes 60 days of free support and access to the support portal. To get your 60 days of free support you must first register, click here to register your copy of QuarkXPress. Note that it can take 2-3 hours for your support account to activate after registering QuarkXPress. Once active, you will be notified via email.
Welcome to Quark's IT Help Desk your single point of contact for assistance with IT related queries. You can create a help desk ticket which will be routed to the appropriate IT Help Desk engineer to research and correct your issue.
Quark's IT Help Desk is committed to providing the support you need to make the most of your every day work experience.
To log a Help Desk ticket, please use the sign in option at the top of the page.
Quark IT Support
QuarkXPress 7.x to 10.x
Composition Zones in QuarkXPress 10 let you divide a layout into components, then send those components out so that multiple people can work on different aspects of the content (such as body text, graphs, sidebars, and photographs) simultaneously.
Imagine a layout artist in charge of the QuarkXPress® project files for a magazine. The layout artist can "draw out" an area for an ad using the Composition Zones tool, then export that Composition Zones item as a separate file and give that file to the ad creator.
The ad creator can then build the ad in that file with QuarkXPress, then return the file to the layout artist. The layout artist simply places the updated file in the proper folder, and the main layout is updated automatically to show the ad. And because the Composition Zones item works just like a QuarkXPress layout, the layout artist can open it and make changes.
You can also use Composition Zones in situations where you have a block of information that needs to be included in multiple layouts. If you build such a block of information as a Composition Zones item, then share it with everyone who needs it, you only need to build it once. Other users can simply drag and drop it into their layouts. And if it needs to be updated, you only need to update it in one place, and it automatically updates everywhere it’s used.
Interactive and Web Layouts (QuarkXPress 7.x, 8.x and 9.x only)
Composition Zones also work with Interactive and Web layouts. For example, you can create an interactive block, then include it in multiple Web layouts. When you export the Web layouts, QuarkXPress automatically turns the interactive block into an SWF (Flash®) file and includes it in the export.
At a glance:
For more information please visit: http://www.quark.com/Products/QuarkXPress/Features/Layout_Automation.aspx#job-jackets