Our Technical Support Portal has changed as we have moved to a new platform. Please visit support.quark.com to access your support tickets or to log a new ticket with us. All our existing customers should look for an email from firstname.lastname@example.org for activation of their New Support Account. If you face any difficulty in accessing the new portal, please write to us at email@example.com
This means your corporate marketing group defines which areas of a template are customizable (such as specific contact information, product images, and text boxes) and those that users cannot change (such as your company logo, legal disclaimers, and other basic brand elements whose use is governed by brand guidelines).