Our Technical Support Portal has changed as we have moved to a new platform. Please visit support.quark.com to access your support tickets or to log a new ticket with us. All our existing customers should look for an email from firstname.lastname@example.org for activation of their New Support Account. If you face any difficulty in accessing the new portal, please write to us at email@example.com
Close the Status Monitor dialog box and see if the problem persists.
Because the Status Monitor consumes resources, we recommend that you use it for debugging and investigating specific issues only, rather than leaving it open at all times. This is also mentioned in the A Guide to QuarkXPress Server, which is located in the 'Documents' folder in the QuarkXPress Server application folder.