Our Technical Support Portal has changed as we have moved to a new platform. Please visit support.quark.com to access your support tickets or to log a new ticket with us. All our existing customers should look for an email from firstname.lastname@example.org for activation of their New Support Account. If you face any difficulty in accessing the new portal, please write to us at email@example.com
The option to install QuarkXPress Server Manager as a service is not available in the QuarkXPress Server Manager installer. To configure QuarkXPress Server Manager to run as a service after installation, navigate to the QuarkXPress Server Manager application folder and double-click the service_install.bat file. The service is listed as tomcat.exe in the Windows task manager.
By default, this service is configured as Manual, but you can set it to Automatic in the Services window. After you do so, restart the system with the same administrator account to verify that 'tomcat.exe' is listed in the Services window.
To remove QuarkXPress Server Manager from Services, double-click the service_uninstall.bat file in the QuarkXPress Server Manager application folder.