Our Technical Support Portal has changed as we have moved to a new platform. Please visit support.quark.com to access your support tickets or to log a new ticket with us. All our existing customers should look for an email from firstname.lastname@example.org for activation of their New Support Account. If you face any difficulty in accessing the new portal, please write to us at email@example.com
This behavior is specific to Freehand EPS files and has to do with how spot colors are referenced in the EPS.Optimize the Freehand EPS images through Asura and import them into the QuarkXPress layout.