Our Technical Support Portal has changed as we have moved to a new platform. Please visit support.quark.com to access your support tickets or to log a new ticket with us. All our existing customers should look for an email from firstname.lastname@example.org for activation of their New Support Account. If you face any difficulty in accessing the new portal, please write to us at email@example.com
To point QuarkXPress to the new QLA Server IP Address, follow the steps below:
When a QLA-supported version of QuarkXPress launches, it reads the QLA Server IP Address and port number from a text file located in the root level of the QuarkXPress folder, named QLAClient.properties. You can safely open, make changes, and save changes in this file. You will need to do this if you have moved QLA Server to a machine with a different IP Address or DNS Name.