App Studio offers a variety of support plans to meet your needs. A Bronze Support Plan is included by default with all App Studio plans and provides access to the Knowledge Base, documentation and forums for instant answers 24x7.
Note that personalized support through tickets and Live Chat is only available with Silver and Gold Support Plans – purchasable separately.
If you purchased a Silver or Gold App Studio Support Plan, your Support Center Account will be setup for you by our team within 48 business hours of your plan purchase. An email will be sent to you containing a password reset link, which you need to click on. Please remember to check your Spam folder in the event you do not receive your email.
IMPORTANT: Your Support Center Account is separate to any existing App Studio accounts you may have created in the App Studio Portal. Those login credentials will not work with the Support Center, you will have to be signed up for Support plan to login.
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Instead of trying to specify multiple search bases, specify the single search base DN at one level above the desired multiple search bases, i.e., as the parent base of multiple bases.
While searching for users in the LDAP directory, QPS Server descends the hierarchy from the base DN to the lowest level in the tree (DIT). This way, when a search is executed on the parent base DN, users on that level and all levels under it are returned. per the examples below:
You can simply specify the search base as:
Note: For some setups this solution may not work straightaway since under that parent base DN there might be entries (objects) other than of type users e.g. computers, groups, etc. In such a case the search fails because these other objects do not have one or more of the attributes we look for in a 'user' type object e.g. attributes such as 'samaccountname', 'sn', etc.. So, in such cases modifying the search filter accordingly will make the search work fine if you change the search filter as below to make sure only user entries are being returned:
Note: This instruction searches for entries/objects where samaccountname is defined and sn (lastname) is also defined.