Our Technical Support Portal has changed as we have moved to a new platform. Please visit support.quark.com to access your support tickets or to log a new ticket with us. All our existing customers should look for an email from firstname.lastname@example.org for activation of their New Support Account. If you face any difficulty in accessing the new portal, please write to us at email@example.com
Instead of trying to specify multiple search bases, specify the single search base DN at one level above the desired multiple search bases, i.e., as the parent base of multiple bases.
While searching for users in the LDAP directory, QPS Server descends the hierarchy from the base DN to the lowest level in the tree (DIT). This way, when a search is executed on the parent base DN, users on that level and all levels under it are returned. per the examples below:
You can simply specify the search base as:
Note: For some setups this solution may not work straightaway since under that parent base DN there might be entries (objects) other than of type users e.g. computers, groups, etc. In such a case the search fails because these other objects do not have one or more of the attributes we look for in a 'user' type object e.g. attributes such as 'samaccountname', 'sn', etc.. So, in such cases modifying the search filter accordingly will make the search work fine if you change the search filter as below to make sure only user entries are being returned:
Note: This instruction searches for entries/objects where samaccountname is defined and sn (lastname) is also defined.