Our Technical Support Portal has changed as we have moved to a new platform. Please visit support.quark.com to access your support tickets or to log a new ticket with us. All our existing customers should look for an email from email@example.com for activation of their New Support Account. If you face any difficulty in accessing the new portal, please write to us at firstname.lastname@example.org
In order to clear the ATS cache folders you can use either of the following two scripts.
To delete the ATS cache folder for the current user launch Terminal and enter the following script:
sudo rm -rf `lsof | grep com.apple.ATS/annex.aux \
| grep Finder | cut -c 66-139`
To delete the ATS cache folder for all users, launch Terminal and enter the following script:
sudo rm -rf /private/var/folders/*/*/-Caches-/com.apple.ATS