Our Technical Support Portal has changed as we have moved to a new platform. Please visit support.quark.com to access your support tickets or to log a new ticket with us. All our existing customers should look for an email from email@example.com for activation of their New Support Account. If you face any difficulty in accessing the new portal, please write to us at firstname.lastname@example.org
The validation code has been entered incorrectly. There are two things to be aware of when entering the validation code:
Tip: A little-known feature of the QuarkXPress Installer is that you can copy and paste the entire validation code into the validation code entry screen. To do this, you can type the validation code into a text editing application, such as Text Edit or Notepad and save the text file. If you need to do a re-installation at a later date, all you have to do is copy the validation code from the text file, select the first field of the installation screen, and paste the entire validation code into the Validation Code Entry screen.