Our Technical Support Portal has changed as we have moved to a new platform. Please visit support.quark.com to access your support tickets or to log a new ticket with us. All our existing customers should look for an email from firstname.lastname@example.org for activation of their New Support Account. If you face any difficulty in accessing the new portal, please write to us at email@example.com
If the computer on which you installed QuarkXPress does not have Internet access or you are unable to activate /reactivate Quarkxpress software through the internet, click Other Activation Options. QuarkXPress displays options for activating over the telephone or through a Web browser.
For more information ,you can go through the link - Activation