Printing Rich Black, Pure Black, and Print Black

App Studio offers a variety of support plans to meet your needs. A Bronze Support Plan is included by default with all App Studio plans and provides access to the Knowledge Base, documentation and forums for instant answers 24x7.

Note that personalized support through tickets and Live Chat is only available with Silver and Gold Support Plans – purchasable separately.

If you purchased a Silver or Gold App Studio Support Plan, your Support Center Account will be setup for you by our team within 48 business hours of your plan purchase. An email will be sent to you containing a password reset link, which you need to click on. Please remember to check your Spam folder in the event you do not receive your email.

IMPORTANT: Your Support Center Account is separate to any existing App Studio accounts you may have created in the App Studio Portal. Those login credentials will not work with the Support Center, you will have to be signed up for Support plan to login.

App Studio is the leading cloud-based HTML5 solution that turns print into interactive award-winning tablet and smartphone experiences.

View our Support Plans

Our support team is here to answer all your questions about Quark products including QuarkXPress and Quark Enterprise Solutions. Check out our online knowledge base, documentation site and forums for instant answers 24x7.

If you have a current maintenance plan or are within your free support period you can also contact us directly through our online chat as well as My Support where you can submit tickets and fully manage and track your support history.

If you are a Quark customer and have a current maintenance or support contract we already have your support account setup for you. Please check out our knowledge base article for details on how to get started.

Any new purchase of QuarkXPress includes 60 days of free support and access to the support portal. To get your 60 days of free support you must first register, click here to register your copy of QuarkXPress. Note that it can take 2-3 hours for your support account to activate after registering QuarkXPress. Once active, you will be notified via email.



View our Support and Maintenance Plans

Welcome to Quark's IT Help Desk your single point of contact for assistance with IT related queries. You can create a help desk ticket which will be routed to the appropriate IT Help Desk engineer to research and correct your issue.

Quark's IT Help Desk is committed to providing the support you need to make the most of your every day work experience.

To log a Help Desk ticket, please use the sign in option at the top of the page.

Thank You,

Quark IT Support

Printing Rich Black, Pure Black, and Print Black

Follow the steps below to match black information  in imported images to QuarkXPress objects or text where black is applied.
  1. Determine the CMYK black build from the current Photoshop Working CMYK Profile.
  2. Select QuarkXPress 7.0 Default as your default Source Setup in the Color Manager preferences pane of the QuarkXPress Preferences dialog.
  3. Select Enable Access to Picture Profiles in the Color Manager preferences pane.

    Note: Consult the Background and More Information sections below for additional notes on printing Rich Black, Pure Black, and Print Black.
Background:
When working with black regions in your layout, it is possible to have black mismatches between imported images created in other applications and objects created in QuarkXPress, even though you have only chosen a straight CMYK black for QuarkXPress objects or text. These mismatches occur when:
  1. Converting RGB black to CMYK black,

  2. Designing using the straight CMYK black, or

  3. Building rich blacks.
Mismatches between different types of black may be difficult to see on a monitor, but you can often detect differences in display when you view the blacks next to each other. For example, when RGB black (R0, G0, B0) is converted to 4-color CMYK black in Photoshop, the RGB black information is transformed to C-63, M-52, Y-51, K-100 in the CMYK color space. When an image is printed with these values, the resulting black prints noticeably darker than a CMYK black with values of 0,0,0,100. A rich black will result in a darker, shinier black at the press. A straight 100% black will result in a duller, matte-like finish. This occurs because less ink is being laid down on a particular region of a page. If you are working in a color-managed workflow, black information can undergo color transforms if the profile for the source and target devices have significant conversions defined for black. For more information on color managed workflows please refer to: the QXP User Guide PDF file (located in the Documents folder of your QuarkXPress folder), pp.142 ff.

Note!: The CMYK black build will be entirely dependent on the working CMYK profile chosen in Photoshop’s Color Settings. This is in addition to either the source profile of the image or the working RGB profile chosen in Photoshop’s Color settings.

Note!: Ultimately you will want to consult with your prepress department or with your service burreau customer service representative to determine how you should be defining your rich black or regular black information for specific jobs.

More Information:
Much information is available online relating to creation and output of Rich Black. While these links to other vendor sites are not a complete list, we have referenced these as a service to our customers:

From the OCE web site
http://dl.oce.com/downloads/downloadsave.asp?FilePath=%5CEn%5CPdf%5Cproducts%5Ccpsrichblackwpp.pdf&filename=cpsrichblackwpp.pdf
http://outskirtspress.com/admin/cipa/Images%20in%20a%20Digital%20World.pdf

From the Adobe web site:
http://livedocs.adobe.com/en_US/InDesign/5.0/help.html?content=WS7E8089AA-F584-46b0-8E67-DAA2ED79BE4B.html
Rating:Rating of 5 Stars1 Votes
Was this answer helpful?YesNo
Topic Information
  • Topic #: 30026-1276
  • Date Created: 11/20/2012
  • Last Modified Since: 06/21/2017
  • Viewed: 2253
Welcome Guest