Cannot enter values in Measurements palette

Our Technical Support Portal has changed as we have moved to a new platform. Please visit support.quark.com to access your support tickets or to log a new ticket with us. All our existing customers should look for an email from support@quark.com for activation of their New Support Account. If you face any difficulty in accessing the new portal, please write to us at support@quark.com

Cannot enter values in Measurements palette

Background: This behavior can occur when you type any value into the Measurements Palette. This occurs if the keyboard selected in the International Settings System Preference is other than the language version of QuarkXPress. For example, if you are working in a US edition then you will need to select the US keyboard. This problem occurs most frequently when the US edition is used with a French keyboard.

 

Solution: If you encounter this issue, you can resolve it by following the steps below:

 

  1. Go to the Apple menu > System Preferences > International > Input Menu tab.
  2. Check U.S. (not U.S. Extended)

Note: If the U.S. keyboard is selected, then this checkbox will be unavailable.

Rating:Rating of 0 Stars1 Votes
Was this answer helpful?YesNo
Topic Information
  • Topic #: 30026-1251
  • Date Created: 11/20/2012
  • Last Modified Since: 06/21/2017
  • Viewed: 1274
Welcome Guest