Our Technical Support Portal has changed as we have moved to a new platform. Please visit support.quark.com to access your support tickets or to log a new ticket with us. All our existing customers should look for an email from email@example.com for activation of their New Support Account. If you face any difficulty in accessing the new portal, please write to us at firstname.lastname@example.org
This issue occurs only when the Microsoft Mouse Driver Version 6.x is installed by the user. This is a screen redraw issue.
This problem can be resolved by rolling back the mouse driver to version 5.x.
The driver may be downloaded from the following URL: http://www.microsoft.com/downloads/details.aspx?FamilyID=d3b2c863-2f8a-4339-9542-18f90b69128d&DisplayLang=en