How to Activate QuarkXPress?

App Studio offers a variety of support plans to meet your needs. A Bronze Support Plan is included by default with all App Studio plans and provides access to the Knowledge Base, documentation and forums for instant answers 24x7.

Note that personalized support through tickets and Live Chat is only available with Silver and Gold Support Plans – purchasable separately.

If you purchased a Silver or Gold App Studio Support Plan, your Support Center Account will be setup for you by our team within 48 business hours of your plan purchase. An email will be sent to you containing a password reset link, which you need to click on. Please remember to check your Spam folder in the event you do not receive your email.

IMPORTANT: Your Support Center Account is separate to any existing App Studio accounts you may have created in the App Studio Portal. Those login credentials will not work with the Support Center, you will have to be signed up for Support plan to login.

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Our support team is here to answer all your questions about Quark products including QuarkXPress and Quark Enterprise Solutions. Check out our online knowledge base, documentation site and forums for instant answers 24x7.

If you have a current maintenance plan or are within your free support period you can also contact us directly through our online chat as well as My Support where you can submit tickets and fully manage and track your support history.

If you are a Quark customer and have a current maintenance or support contract we already have your support account setup for you. Please check out our knowledge base article for details on how to get started.

Any new purchase of QuarkXPress includes 60 days of free support and access to the support portal. To get your 60 days of free support you must first register, click here to register your copy of QuarkXPress. Note that it can take 2-3 hours for your support account to activate after registering QuarkXPress. Once active, you will be notified via email.

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Welcome to Quark's IT Help Desk your single point of contact for assistance with IT related queries. You can create a help desk ticket which will be routed to the appropriate IT Help Desk engineer to research and correct your issue.

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How to Activate QuarkXPress?

QuarkXPress will run as a full product for 30 days without activating after installation. After 30 days the application will go in Demo mode with limited functionality.

Activating your QuarkXPress License:

Your copy can be activated by various options, the recommended & fastest method is to choose the Automatic Activate option (refer Method 1 below). Your system must be connected to the Internet to complete the activation process.

  1. Launch QuarkXPress.
  2. The Application prompts for Activation, click on Activate Now.


  1. See below methods for different ways to activate your software.


Method 1: Automatic Activation

  1. After Activate Now, It takes to Automatic Activation window.
  2. It also shows the button to select Other Activation Options. Ignore this and click Continue.
  3. The Activation Process will take 1 minute (approx.) to connect to the server and get the activation.

NOTE: The system must be connected to Internet and it should not be behind any firewall.


Method 2: Activate from Quark Maintenance Account Website

  1. After Activate Now, It takes to Automatic Activation window.
  2. Click on Other Activation Options button.
  3. Select Activate from the Quark Web Site and click Continue.
  4. Copy the Installation Code shown on the window.

  1. Visit :
  2. Click on Online Activation Form.
  3. Enter the Installation Code & click Continue.



  1. It will generate an Activation Code, which needs to be entered in the empty boxes on the activation window of QuarkXPress.
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Topic Information
  • Topic #: 30026-3243
  • Date Created: 09/25/2013
  • Last Modified Since: 07/05/2017
  • Viewed: 19142
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